Keeping the Builder Building

Home Shop Return Policy

Any complaints about the Goods supplied shall only be entertained by the Company if made within three days of delivery.

Goods must be returned within 30 days of purchase with original invoice / purchase order and in a saleable condition.

Credit will only be given for Goods returned if Delivery Note number is quoted and the Company has issued a Collection Note for the Goods.

When Goods are returned to the Company’s stock for credit the Company reserves the right to deduct 15% from the original cost of the Goods, except where Goods are returned and exchanged at the same point in time for alternative goods, then 7.5% of the original cost will be deducted.

All samples will be charged at the current rate and are non-returnable.

For more information view our terms here.